Benefits of selling on Greenduniya
1. Greenduniya.com is unique website exclusive for ECO friendly products in India.
2. Selling on Greenduniya.com is fast,easy and profitable.
3. Sell to all customers who has passion in Green development and Environment protection in the country.
4. Sell your merchandise to customers 24 hours a day, 365 days an year.
5. Greenduniya takes care of all the aspects of digital marketing through the website.
6. Ramp-up sales by buying our flexible packages that best suitable for you for listing your products and pay only
7. Minimal online transaction charges.
8. You will be automatically part of Green Development by selling on Greenduniya.
Contact us for any queries . Our team ready to help you.
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Steps for Selling on Greenduniya
1. Register in our website Greenduniya.com CLICK HERE TO REGISTER AS SELLER.
a. Select your areas of interest and selects category of products that you like to see.
b. Put your comments if any in registration page.
2. Our support team contacts you and explains you the details.
3. Purchase the right plan that suit your requirement online. Click here to check plans Online Product listing plans.
4. Send your product catalog for adding products online we help you for adding them or you can add your self in your “My Account” page after login.
5. Submit for Greenduniya Team Approval after your verification through online.
6. Your products will be listed automatically from pre-defined date after Greenduniya Approval.
Greenduniya MerchantMarket Policy:
For the purpose of this Market place Policy (here in after referred to as this "Policy"), wherever the context so requires,"you" and "your" shall relate to any natural or legal person who has agreed to become a merchant / seller on the Greenduniya.com (the "Website"). The word "Customer"shall mean a buyer who places an order on the Website, and the terms "Greenduniya" "we", "us" and "our"shall mean GREENDUNIYA TECHNOLOGY SERVICES PVT. LTD, Aishwarya Grand, 4th Floor, Krishna College Road, HB Colony,Visakhapatnam, Andhra Pradesh, India – 530022.
We at Greenduniya give customer satisfaction the highest priority, and expect our merchants to support us in delighting our users and Customers. As a merchant, whilst selling on Greenduniya.com (the"Website"), you are expected to deliver prompt and efficient service to ensure that the Customer's experience of shopping on the Website is a delightful one. In addition to the terms and conditions detailed in our E-Commerce Services Agreement, we have the following expectations from you:
1. Order Fulfillment and Timely Shipments
a) You are expected to process orders received from the Customers through the Website in a timely manner and provide the same to the Customers with in the stipulated timelines failing which the order shall be cancelled for non-fulfillment.
b) Once the products are ready/available with you, you shall be required to ship all products to the Customer within the stipulated time period. It is here by reiterated that time is of the essence for this step of the process.
c) An order placed on our Website will be considered as "shipped" only after you ship the required items and update shipping details such as the name of the courier company used, tracking/ AWB number, and other relevant information on the "MerchantDashboard" provided on the Website.
d) You shall be responsible for all costs in ocurred to ship the products to our designated hubs (including costs off reight and transit insurance). Further you shall be responsible for payment of all duties, custom duty, taxes and other charges.
e) In the event an order placed on the Website is cancelled prior to the items being shipped by you, the changed status will be displayed on your Merchant Dashboard, and you are not required to ship the relevant items to the Customer. The amounts (if any) paid out for the same will be adjusted from subsequent remittances due to you.
f) Any failure to adhere to the timelines for fulfillment of an order or timely shipment of the products will be considered to be non-performance on your part, and repeated non-performance may lead to disabling the seller account temporary or permanent suspension of your selling privileges on the Website.
g) In the event of cancellation of an order due to non-fulfillment of an order or delay in shipment of the product on your part, we shall be entitled to charge our commission/service fee in respect of such cancelled order in consideration for the services provided by us to facilitate such order, and such commission / service fees shall, at our sole discretion, be adjusted against subsequent remittances, or independently claimed from you.
h) In addition to the above, you shall be liable to indemnify us and the other Indemnified Parties (as defined in the E-Commerce Services Agreement) in accordance with the E-Commerce Services Agreement, for any cancellation/ non-fulfillment of an order.
2. Item Quality and Customer Complaints
b) In the event a Customer intimates us and confirms that an item has not been received, then our Customer Support Team will require you to furnish the proof of delivery ("PoD") within 5(five) days of such intimation, in order to be able to contest the Customer's claim. On failing to receive the PoD from you with in the stipulated timeline,we will refund the Customer and treat the order as a cancellation due to non-fulfillment by you. You here by agree to cooperate with us in order to resolve, to the Customer's satisfaction, all cases of items that may have been shipped but not received.
c) All items that may not be delivered successfully, and are returned to you by your delivery partners, will be accepted back by you. If any amount has already been paid to you for the same, it will be adjusted from your subsequent remittances.
d) We will be responsible for and have sole discretion regarding all customer service issues relating to products being sold to the Customers. We will have the right to determine on your behalf, whether a Customer will receive a refund or replacement for any product, and the same will be recorded on your performance dashboard.
e) Any refunds to Customers as a result of Unsuitable Products being delivered to them shall, at our sole discretion, be adjusted against subsequent remittances to be made to you, or independently claimed from you. It is clarified any order that subsequently leads to are fund, shall still entitle us to charge the commission / service fee to you.
f) In the event the above mentioned issues are relating to items whose value is less than Rs. 400 (Rupees Four Hundred only), we do not require the items to be returned by the Customer. Any such refunds resulting out of Customer complaints may be adjusted against subsequent merchant remittances, or independently claimed from you, after a process of mediation between you and our Support Team. However, this does not prevent you from independently pursuing a return claim against the Customer, subject to you reimbursing the reverse courier charges to the Customer as per our policies.
g) Repeated complaints from Customers with regard to the same product or type of product may result in discontinuation of the listing of that particular product or type of product on the Website, and disciplinary action against you including temporary or permanent suspension of your selling privileges on the Website.
3. CustomerReturns and Refunds
b) That are not delivered successfully or returned by Customers as being Unsuitable Products and/or incomplete or incorrect products;
c) In respect of which the orders are cancelled by Customers prior to it being shipped out by you.
a. If the value of the products that are to be refunded is less than Rs. 400 (Rupees Four Hundred only), we do not require the product to be returned by the Customer. However if the value of the product is greater than Rs. 400 (Rupees Four Hundred only), we may arrange for the product to be picked up by one of our courier partners, which will then be subsequently returned to you. We do not guarantee the return of such products, and further disclaim all responsibilities and liabilities for any product that has not been returned the Customer. However, this shall not prevent you from independently pursuing are turn claim against the Customer.
b. In the event the Customers are provided with refunds for the reasons mentioned here in above, we shall, at our sole discretion, be entitled to set off the amounts payable to us (including our commission/service charge) against subsequent remittances to you, or independently claim the same from you.
4. Terms of Packaging
a) We will provide materials containing logos, words, trademarks, and other intellectual property owned by us, to you,so that the order items can be packaged and shipped to the Customer in a consistent manner.
b) Nothing contained in this policy or in any other agreement entered by you with us shall deem to grant any rights to you, in any intellectual property owned by us. You hereby agree to use the be stand safe packaging materials in order to pack and ship the items ordered by a customer through our Website.
c) All terms relating to intellectual property, as detailed in our E-Commerce Services Agreement, shall apply to you as if reproduced herein.
d) In the event your Seller/ Merchant privilege is revoked or terminated, you should not use any where the materials containing logos, words,trademarks, and other intellectual property owned by us